Faber Castell Watercolour Pencils - Wonder Box 12 / 24 / 36 / 48 Colours

1. Do you offer discounts?
Buy above RM 500 - 5% on total bill
Buy above RM 1000 - 10% on total bill
Buy above RM 3000 (in one month) - Extra 3% Gift Voucher

2. Can I request a quotation (RFQ)?
Absolutely! Simply follow these steps: Add items to your cart, go to the cart, proceed to checkout, and on the payment page, select "Request For Quote Stock Availability and Best Price." We'll check stock availability and send you the invoice link.

3. How long does delivery take?
For regular items, expect delivery in 5-7 working days. Custom prints, like Premium Gifts or Certificate Folders, have a standard delivery time of 14-21 working days.

4. Do you provide Credit Terms?
Yes, we do! Learn more about our credit terms here.

5. How can I order custom print items, such as Gift items?
Simple! Add items to your cart, go to the cart, proceed to checkout, and on the payment page, select "Request For Quote Stock Availability and Best Price." We'll check stock availability and send you the invoice link.

6. What if you run out of stock for my ordered and paid items?
If we cannot fulfill your order, we'll promptly refund the amount.

7. I can't find the product I want. What should I do?
With 50,000 SKUs and counting, use our search function to find what you need. Alternatively, feel free to reach out to us on WhatsApp for assistance.

8. Legends
Klang Valley Only - Delivery is within Klang Valley Only
Customizable Items - Customers can print their logo's and articles on it
Self Collect Only - Due to the nature of the product (large or Fragile) customers can only Self Collet these items